Annual Maintenance Contracts
Annual Maintenance Contracts (AMC) – Complete Service Coverage
At Dyarco Technology, we understand that the performance, reliability, and longevity of your critical systems depend not only on quality installations but also on consistent maintenance and proactive support.
We offer tailored Annual Maintenance Contracts (AMC) covering all our core solutions to ensure your infrastructure operates at peak efficiency, complies with relevant regulations, and minimizes downtime.
Our AMC Services Cover the Following Solutions:
CCTV Surveillance Systems (MOI-SSD Compliant)
- Preventive maintenance for cameras, servers, storage, and Video Management Systems (VMS)
- Health checks, cleaning, and adjustments to maintain optimal video quality
- Software updates, security patches, and system optimizations
- 24/7 technical support and fault rectification
- MOI-SSD compliance inspections and documentation
Telephony & Unified Communication Systems
- Inspection and testing of PBX/VoIP systems
- Configuration backups and system health checks
- Troubleshooting call quality, routing, or connectivity issues
- Firmware updates and new feature deployments
- End-user support and operational guidance
Network Infrastructure (Switches & Wi-Fi)
- Performance checks on network switches, routers, and access points
- Wi-Fi coverage analysis and optimization
- Security updates and firmware upgrades
- Network diagnostics and fault resolution
- Scalability recommendations to support business growth
Network Security – Firewalls & Endpoint Protection
- Firewall policy reviews and security assessments
- Firmware updates and threat signature updates
- Endpoint security health checks
- Remote monitoring and vulnerability mitigation
- Incident response and technical support
Public Address & Voice Evacuation Systems
- System testing and zone-wise audio quality checks
- Integration verification with fire alarm and evacuation protocols
- Equipment servicing for amplifiers, speakers, and control panels
- Support for AWQAF-approved PA Systems for mosques
- Preventive maintenance to ensure readiness during emergencies
Access Control Systems
- Health checks for door controllers, readers, and biometric devices
- Database integrity reviews and access log validation
- Software updates and system optimization
- Emergency support for access disruptions
- Integration checks with CCTV and other security platforms
Call Center Management Solutions
- System performance monitoring and troubleshooting
- Updates for call routing, IVR, and reporting features
- Call recording system maintenance
- Integration testing with CRM platforms
- End-user training and ongoing support
Audio Visual (AV) Systems
- Inspection of displays, projectors, audio equipment, and control systems
- Calibration and configuration adjustments
- Firmware and software updates
- Rapid response for equipment failures
- AV system optimization for enhanced performance
Video Conferencing Solutions
- End-to-end system checks including cameras, microphones, and conferencing hardware
- Software updates and security patches
- Troubleshooting connectivity or performance issues
- User support and training
- Integration testing with collaboration platforms
IPTV & SMATV Systems
- Headend system inspections and performance optimization
- Signal quality checks for distribution networks
- Firmware updates for set-top boxes and control units
- Troubleshooting service interruptions
- Preventive maintenance for reliability
Smart Display Solutions (Including Schools & Educational Institutions)
- Display performance testing and calibration
- Content management system health checks
- Firmware updates and software enhancements
- Troubleshooting interactive display and signage issues
- On-site support for educational institutions and corporate environments
Structured & Fiber Cabling Infrastructure
- Physical inspections of cabling, patch panels, and termination points
- Certification testing for data and fiber cables
- Fault isolation and rectification
- Network performance verification
- Recommendations for future expansions or upgrades
WHY CHOOSE DYARCO FOR AMC?
- Certified, experienced technical teams
- 24/7 support availability
- MOI-SSD compliance for regulated systems
- Proactive maintenance to minimize downtime
- Comprehensive reporting and service documentation
- Customized packages based on your operational needs
Investing in our AMC services ensures your systems remain reliable, secure, and fully operational—allowing you to focus on your core business with confidence.
Our team is dedicated to full comprehensive levels of support, as well as on-site visitations for general checks and activities, and are highly reputed for the attention to detail, both of the customer and the local government requirements and compliances. Click here support@dyarcotech.com to get in touch with our Customer Support team.